Refund Policy

1. Eligibility for Refunds

• Items must be returned within [number] days of delivery.
• The product must be unused and in its original packaging.

2. Non-Refundable Items

• Customized or personalized items.
• Sale or clearance items.

3. Refund Process

• Contact us at [support email] to initiate a return.
• Once we receive the item, a refund will be processed within [X] business days.
• Shipping fees are non-refundable.

4. Exchanges

• If you need an exchange, send us an email at [support email] and we will guide you through the process.

5. Late or Missing Refunds

• If you haven’t received your refund yet, please check with your bank before contacting us.